Privacy Policy

Blustream Corporation is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Blustream Corporation may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 20, 2016. 

Personally Identifiable Information
Blustream and D’Addario will not share your personally identifiable information with any outside company without your explicit permission.  We may collect the following personally identifiable information:

  • Name
  • Email address
  • Contact information
  • Location, when location services are enabled on your smart device

We require this personally identifiable information to understand your needs and provide you with a better service, internal record keeping, to improve our products and services, and to periodically send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  Blustream Corporation is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Anonymous User Information
The Blustream Services automatically collect certain information that does not personally identify End Users who access or use mobile applications that use the Services. This information includes, but is not limited to, device state information, unique device identifiers, device hardware and OS information, information relating to how an application functions, and the physical location of a device at the time of a crash, and certain information relating to how you use our application and services.

Beta Testing
In certain cases, you may be requested to download beta or other test versions of the application and submit feedback.  In this case, Blustream may share personally identifiable information with our technology partner, Crashlytics like name or email address, so that Blustream can, for example, contact our End Users to troubleshoot issues with our applications. Crashlytics may also receive a confirmation when you open an email from us. Crashlytics captures all of this information on Blustream’s behalf so we can understand and improve our applications and communicate with users about their experience with the applications.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Incorrect Information
If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible at support@blustreamcorp.com. We will promptly correct any information found to be incorrect.